Sneakers n' Slides strives to ensure every customer is happy with their purchase.
Our products are custom designed with solid colors and/or designs that can extend from simple to complex. We know it is exciting to receive your purchase, and we continue to work with our customers through communication and provide tracking numbers, and estimated delivery dates.
We want to ensure that our customers understand that from the date of your order, to production, shipping and delivery, the process can take from 5 to 15 business days. This is solely because each individual item is being custom designed and produced just for you. This process can take time depending on the detail required. Further delay may happen on occasion due to safety protocols and/or weather which is indicated by the shipping company when checking the status of your product with your tracking number.
We thank you for your patience and understanding!
Please do not hesitate to reach out with questions or concerns.